I had an account with Verizon. In March 17th I called Verizon to pay the bill and have it removed from my credit file.
I made an agreement and paid $266, half the original balance. E check comes out of my account and bang, I'm done. Fast forward 3 months and I get a collection letter from MCM telling me I owe the whole amount. I call them and tell them Verizon was paid and they are incorrect to which I'm told they will contact Verizon for proof.
Another week passes and I get another call and am told "Verizon will need to pay us but til they do you owe the $". I called Verizon and they said they'd take care of it. Today I get another collection letter from MCM showing the full amount again so I call Verizon who says "we sold the account on the same day you paid us, March 17th. We sent the $ to MCM in June"...
WHAT????? Ok, so if MCM got soem of the $ in June why are they still trying to collect the whole amount? Why didn't anyone there mention that until I brought it up? Why didn't Verizon tell me they forwarded the $ in any of the phone calls?
Why did Verizon wait 3 frikken months to send the $ to MCM (causing my credit file to be hit).
I asked MCM to call Verizon again and verify the debt but they say "it's my responsibility". Jerks!
Review about: Verizon Bill.
Monetary Loss: $532.